Privacy Policy

Last Updated: May 14, 2025

Introduction

TVPartsCanada.ca (“we,” “our,” or “us”), operated by Premier Electronic Parts Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any other way.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order
• Subscribe to our newsletter
• Contact our customer service
• Participate in promotions or surveys

The types of personal information we may collect include:

• Contact information (name, email address, mailing address, phone number)
• Billing information (credit card number, billing address)
• Order information (items purchased, order value, purchase date)
• Communication records (customer service interactions, feedback)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on those pages
• Time and date of your visit
• Click patterns and interactions with the website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, products, or services
• Provide customer support
• Send you marketing communications (if you’ve opted in)
• Improve our website and product offerings
• Detect and prevent fraud or other illegal activities
• Comply with legal obligations

Sharing Your Information

We may share your personal information with:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to optimize your experience on our website.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track marketing campaign performance

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Data Security

We implement appropriate security measures designed to protect your personal information from accidental loss, unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Compliance with Canadian Privacy Laws

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. For more information about your privacy rights under Canadian law, you may contact the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Premier Electronic Parts Inc.
Toronto, Ontario, Canada
Email: [email protected]
Phone: 1-888-532-0544 or 905-532-0544